Support:
E-Mail Support:
Customer Support (North & South America): 1-800-322-6337 • support@americanaudio.us
Customer Support (Europe / Asia / Africa / Australia): • info@americandj.eu
QUICK SEVICE SUPPORT: |
American Audio will send you a solution for your mic channel problem. This is quick and easy and does not require you to send your unit in. Please fill out the FORM below. |
FAQ:
- When and where is the VMS4 Work station available?
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- Does the VMS4 have an internal sound card?
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- Can the VMS4 be used as an audio mixer without a PC?
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- How may virtual software decks can be controlled and driven over the VMS4?
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- Is the VMS4 compatible with all major DJ Software providers ?
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- Is the VMS4 compatible with the DJ Software "Deckadance"?
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- What are the dimensions of the VMS4?
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- Will there be a 19 inche rackmount kit available?
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- Does the VMS4 work with timecode CD/Vinyl?
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- What software is included?
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- Is there a bag included?
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- Will there be a case for the VMS4?
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- What kind of power supply is needed?
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- What is the actual firmware version of the VMS4?
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- Why do I need ASIO Drivers from the supplied CD?
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- I installed my VMS4 and no sound is coming out.
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- How do I upgrade to VDJ Pro ?
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- How much is the upgrade from LE to PRO?
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- Will VDJ LE do video?
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- What do I get when I upgrade to Virtual DJ pro?
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- Why doesn’t the EQ, Volume Faders and crossfader work on my screen ?
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- Why does my EQ not work?
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- My mic does not sound great, it distorts?
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- Does it work with Serato?
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- How do I check what version my VMS4 is?
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- How do I install a updates on my controller?
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- My cross fader is not working.
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- Can it be used for Karaoke? .
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Connection’s & Features:
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Front / Features |
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Back / Connectors |
When and where is the VMS4 Work station available?
VMS4 is avaible since august 2010! < back
Does the VMS4 have an internal soundcard?
The VMS4 has its own internal sound card with a number of outputs (Stereo master Stereo zone and headphone OUT). An additional soundcard is not necessary. < < back
Can the VMS4 be used as an audio mixer without a PC?
The VMS4 can also be used as a full audio mixer without a PC with up to 4 analog line inputs that can be separately divided on the 4 channel courses (MIDILOG channels) of the VMS4. With two of these inputs the input section can be alternated between phono/line. In the case of use of a PC, alternating between Line and USB audio is possible with all 4 channels during use. < back
How many virtual software decks can be controlled and driven with the VMS4?
Up to 4 virtual decks can be controlled over the VMS4 and separately controlled on one of the 4 channel strips. With all 4 channels alternating between Line and USB inputs is possible during use. < back
Is the VMS4 compatible with all major DJ Software providers ?
The VMS4 can be individually adapted to the respective software via the MIDI Learn function. Finished MIDI Mappings for the current DJ-Software will be available from us as downloads. < back
Is the VMS4 compatible with the DJ Software "Deckadance"?
Yes, the VMS4 will be supported from version "Deckadance 1.8" < back
What are the dimensions of the VMS4?
LxWxH: 320x487x70mm < back
Will there be a 19 inch rackmount kit available?
No < back
Does the VMS4 work with timecode CD/Vinyl?
Yes, but in order to use TC CD/Vinyl from Native Instruments or Serato you have to have their soundcards connected to your system. The internal soundcard of the VMS4 is not licensed for the use with NI Traktor or Rane Serato. < back
What software is included?
The VMS4 is bundled with Virtual DJ 6 LE. The supplied Virtual DJ 6 LE Version has no time limitation. Updating to Virtual DJ 6 Pro is not free of charge. You'll find the feature list of VDJ 6 Pro here.< back
Is there a bag included?
No, will be sold seperately < back
Will there be a case for the VMS4?
Cases and bags will be sold seperately. < back
What kind of power supply is needed?
The VMS4 works with an external power supply (included) and USB bus powered. < back
What is the actual firmware version of the VMS4?
The actual firmware is version 3.11 (Download Link) < back
Why do I need ASIO Drivers from the supplied CD?
In order to use the VMS4 with f.e. Native Instruments Traktor, without the need to install Virtual DJ. < back
I installed my VMS4 and no sound is coming out!
• Is the USB cable connected from the VMS4 to your computer?
• Did you review the Quick Start guide?
• Is the Sound Card set at “4 Out”, if not turn off the unit, set the soundcard at “4 out” and restart the VMS4.
• Are Channels 2 & 3 set to USB on the input selector?
• Are you getting meters on the VMS4?
• Are your speakers turned on?
• Is the Master Volume knob turned up?
• Can you test the mic to see if it is working ? < back
How do I upgrade to VDJ Pro ?
Simply press the “Congif” button on the top right of the VDJ LE screen and follow the prompts. They are buying the upgrade directly from Virtual DJ < back
How much is the upgrade from LE to PRO?
$149.99 < back
Will VDJ LE do video?
VDJ LE will do video on the computer screen only. You can drag and drop the video onto another monitor. To activate the video output on your computer, you will need to upgrade to VDJ Pro < back
What do I get when I upgrade to Virtual DJ pro?
• Full Video Output
• Access to hundreds of Virtual DJ samples
• Access to hundreds of Virtual DJ skins
• Access to sound card set up and MIDI configurations
• More Audio effects, like Filter
• More Video effects < back
Why doesn’t the EQ, Volume Faders and crossfader work on my screen?
• We have set up VDJ LE to so the audio is going through the mixer Trim, EQ and Volume fader rather than the software. This allows for a cleaner signal
• You can disable the EQ and Trim on the VMS4 and map it to the software Trim, EQ. To turn off the Trim and EQ, simply hold down the “Cue” button on Channel 4 and power the VMS up. You cannot do this on VDJ LE < back
Why does my EQ not work?
The EQ was probably disabled. To enable the EQ and Trim, hold down Cue button #4 and turn the unit on. Then test the EQ. < back
My mic does not sound great, it distorts?
The mic input is very hot. Simply pull mic back (away from your mouth) and adjust the sound to suit your needs) All mics are not equal. < back
Does it work with Serato?
No, we are working on it. We have no date for this.
How do I check what version my VMS4 is?
Simply power up and check the LED Meters. They will briefly show the version you have. The LED on the left will be the first number, on the right, is the second number. So if 3 are lit on the left and 8 on the right, then you have version 3.8. < back
How do I install a updates on my controller?
• On the software disc that is included, there is a utility called “Firmware Update”.
• Go to VMS4DJ.com, under “Downloads” you will see a file that is the latest version.
• Download file and save on your desktop.
• Open “Hardware Update” utility.
• VDJ program must be open, it should be minimized
• Select USB device on first line
• Browse and select update file
• Press “Update” button
• Once complete, turn unit off and on to make sure your VMS is the correct version. < back
My cross fader is not working.
Check cross fader assignment. Also, remember the cross fader will not move on the screen. < back
Can it be used for Karaoke?
This is a Midi Controller with a soundcard. It could be mapped to work with MIDI Karaoke software. Also, you could run 2 wired mics and use the line inputs for wireless mics.
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